Not just a chatbot: Build virtual agents that are actually helpful with gen AI
The discussion explores the roles, accuracy, and preferences for virtual agents versus human interaction, featuring insights from experts Susan Emerson and Nick Renotte.
MAIN POINTS FROM TRANSCRIPT
- Virtual agents are integrated into daily life, prompting questions about their accuracy and usefulness.
- The conversation includes industry experts discussing the balance between virtual agents and human interaction.
- Susan Emerson and Nick Renotte share their professional journeys and insights on technology and innovation.
TAKEAWAYS
- Virtual agents and human interactions serve different needs, and people often want both options available.
- Susan Emerson's career has been driven by innovation and working with companies at the intersection of technology.
- Nick Renotte's early coding experience evolved into a passion for building businesses through technology.