D2DO263: An Athropologist’s Advice for Improving IT Cultures
Running IT organizations like infrastructure fails to account for human dynamics, such as differing opinions, team formation, and conflicting incentives.
MAIN POINTS
- IT organizations should not be managed like infrastructure due to the human element.
- People in IT have differing opinions and form teams with unique dynamics.
- Conflicting incentives often arise within organizations, such as between sales and product managers.
- Understanding human behavior is crucial for improving IT culture and operations.
TAKEAWAYS
- Recognize the importance of human dynamics in IT management.
- Encourage collaboration and understanding among different teams.
- Address and manage conflicting incentives effectively.
- Apply anthropological insights to enhance IT culture and performance.