Configure Change Management on FMC
Melissa from the Security Tech Team demonstrates how to configure change management in Cisco Secure Firewall Management Center, including user roles and ticket approvals.
MAIN POINTS FROM TRANSCRIPT
- Administrators must open tickets before making configuration changes.
- Change management workflow is disabled by default and must be enabled globally.
- Configure email notification settings for the system to work properly.
TAKEAWAYS
- Create new user roles under System Users to manage ticket approvals.
- Enable change management under System Configuration to enforce workflow.
- Set the number of required approvals and ticket duration for effective change management.