T-Mobile bungled forced plan migration, canceling some users' free lines
T-Mobile will reinstate free lines lost during plan migrations, although customers will still face increased prices.
MAIN POINTS
- T-Mobile plans to restore free lines that were lost during recent plan migrations.
- Customers affected by the plan changes will still experience price increases.
- The restoration of free lines aims to address customer dissatisfaction.
- Price hikes are part of broader changes in T-Mobile's service plans.
TAKEAWAYS
- T-Mobile is taking steps to rectify issues caused by recent plan migrations.
- Despite restoring free lines, customers should prepare for higher service costs.
- The company's actions highlight the importance of customer feedback in service adjustments.
- Price increases may affect customer loyalty despite efforts to restore free lines.